/* ============================================================
   MARIA POLYTECHNIC COLLEGE — GRIEVANCE REDRESSAL PAGE
   Rounded, image-led and section-specific redesign
   Dependency: css/common.css
   ============================================================ */

:root {
  --grievance-navy: #0d2347;
  --grievance-navy-soft: #183967;
  --grievance-blue: #2f67d8;
  --grievance-orange: #f47a31;
  --grievance-cream: #f7f1e6;
  --grievance-soft: #f4f6fa;
  --grievance-white: #ffffff;
  --grievance-text: #27344a;
  --grievance-muted: #68748a;
  --grievance-radius-lg: 34px;
  --grievance-radius-md: 24px;
  --grievance-radius-sm: 18px;
  --grievance-shadow: 0 22px 60px rgba(13, 35, 71, .12);
  --grievance-shadow-soft: 0 14px 38px rgba(13, 35, 71, .08);
}

html,
body.grievance-page-body {
  margin: 0;
  padding: 0;
}

body.grievance-page-body {
  overflow-x: clip;
  background: #ffffff;
}

.grievance-page,
.grievance-page *,
.grievance-hero,
.grievance-hero * {
  box-sizing: border-box;
}

.grievance-page {
  margin: 0;
  overflow: hidden;
  background: #ffffff !important;
  color: var(--grievance-text);
}

.grievance-page section,
.grievance-page figure,
.grievance-page header {
  margin: 0;
}

.grievance-page img {
  display: block;
  max-width: 100%;
}

.grievance-page h2,
.grievance-page h3,
.grievance-hero h1 {
  margin: 0;
  font-family: var(--ff-head);
}

.grievance-page p {
  margin: 0;
  color: var(--grievance-muted);
  font-size: 1rem;
  line-height: 1.76;
}

.grievance-hero > .container,
.grievance-page > .grievance-section > .container {
  width: min(1180px, calc(100% - 48px));
  max-width: 1180px;
  margin-inline: auto;
  padding-inline: 0;
}

.grievance-page :is(h2, h3, p, li) {
  min-width: 0;
  white-space: normal;
  overflow-wrap: anywhere;
}

/* ============================================================
   HERO
   ============================================================ */

.grievance-hero {
  position: relative;
  min-height: clamp(350px, 50vh, 520px);
  display: flex;
  align-items: center;
  margin: 0;
  overflow: hidden;
  isolation: isolate;
  background: var(--grievance-navy);
  color: #ffffff;
}

.grievance-hero__media,
.grievance-hero__overlay {
  position: absolute;
  inset: 0;
}

.grievance-hero__media {
  z-index: -2;
  background-position: center 44%;
  background-size: cover;
  transform: scale(1.035);
}

.grievance-hero__overlay {
  z-index: -1;
  background:
    linear-gradient(
      90deg,
      rgba(6, 19, 43, 0.4) 0%,
      rgba(13, 35, 71, 0.4) 54%,
      rgba(13, 35, 71, .38) 100%
    ),
    linear-gradient(to top, rgba(6, 19, 43, .45), transparent 62%);
}

.grievance-hero__content {
  width: 100%;
  padding-top: clamp(44px, 9vw, 57px);
  padding-bottom: clamp(44px, 9vw, 57px);
}

.grievance-hero__eyebrow {
  margin: 0 0 14px;
  color: #ffc58f;
  font-family: var(--ff-head);
  font-size: .76rem;
  font-weight: 600;
  letter-spacing: .17em;
  text-transform: uppercase;
}

.grievance-hero h1 {
  max-width: 980px;
  color: #ffffff;
  font-size: clamp(2.8rem, 6vw, 5.2rem);
  font-weight: 700;
  line-height: .96;
  letter-spacing: .01em;
  text-transform: uppercase;
  text-shadow: 0 8px 34px rgba(0, 0, 0, .42);
}

.grievance-hero__lead {
  max-width: 720px;
  margin-top: 18px;
  color: rgba(239, 244, 255, 0.90);
  font-size: 1.08rem;
  line-height: 1.65;
}

/* ============================================================
   SHARED TYPOGRAPHY
   ============================================================ */

.grievance-section {
  position: relative;
  margin: 0;
  padding: clamp(44px, 7vw, 53px) 0;
}

.grievance-kicker {
  display: inline-block;
  margin-bottom: 15px;
  color: var(--grievance-blue);
  font-family: var(--ff-head);
  font-size: .75rem;
  font-weight: 700;
  letter-spacing: .15em;
  text-transform: uppercase;
}

.grievance-heading {
  max-width: 820px;
}

.grievance-heading--center {
  margin-right: auto;
  margin-left: auto;
  text-align: center;
}

.grievance-heading h2,
.grievance-about h2 {
  color: var(--grievance-navy);
  font-size: clamp(2.05rem, 4vw, 3.5rem);
  font-weight: 700;
  line-height: 1.04;
  letter-spacing: -.015em;
}

.grievance-about h2 {
  margin-bottom: clamp(18px, 2.5vw, 28px) !important;
}

.grievance-heading h2 span,
.grievance-about h2 span {
  color: var(--grievance-orange);
}

.grievance-heading > p {
  max-width: 720px;
  margin: 18px auto 0;
}

/* ============================================================
   ABOUT SGRC
   ============================================================ */

.grievance-about {
  background: #ffffff;
}

.grievance-about__layout {
  display: grid;
  grid-template-columns: minmax(420px, 1.02fr) minmax(0, .98fr);
  gap: clamp(31px, 7vw, 50px);
  align-items: center;
}

.grievance-about__media {
  position: relative;
  min-height: 340px;
  overflow: hidden;
  border-radius: var(--grievance-radius-lg);
  box-shadow: var(--grievance-shadow);
}

.grievance-about__media::after {
  position: absolute;
  inset: 0;
  background: linear-gradient(to top, rgba(6, 19, 43, 0.3), transparent 55%);
  content: "";
}

.grievance-about__media img {
  width: 100%;
  height: 340px;
  object-fit: cover;
}

.grievance-about__media figcaption {
  position: absolute;
  right: 28px;
  bottom: 24px;
  left: 28px;
  z-index: 1;
  color: #ffffff;
  font-family: var(--ff-head);
  font-size: .82rem;
  letter-spacing: .1em;
  text-transform: uppercase;
}

.grievance-about__content {
  max-width: 690px;
}

.grievance-about__lead {
  margin-top: clamp(26px, 3vw, 34px);
  font-size: 1.04rem;
  line-height: 1.82;
}

.grievance-about__principles {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: clamp(34px, 4vw, 46px);
}

.grievance-about__principles span {
  padding: 10px 18px;
  border-radius: 999px;
  background: var(--grievance-soft);
  color: var(--grievance-navy);
  font-family: var(--ff-head);
  font-size: .78rem;
  font-weight: 600;
  letter-spacing: .08em;
  text-transform: uppercase;
}

.grievance-about__bento {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 22px;
  margin-top: 22px;
}

.grievance-about-card {
  min-width: 0;
  padding: clamp(28px, 3vw, 38px);
  border-radius: var(--grievance-radius-md);
  box-shadow: var(--grievance-shadow-soft);
}

.grievance-about-card--navy {
  background: var(--grievance-navy);
}

.grievance-about-card--cream {
  background: var(--grievance-cream);
}

.grievance-about-card--image {
  display: grid;
  grid-template-columns: minmax(150px, .48fr) minmax(0, .52fr);
  gap: 24px;
  padding: 14px;
  background: var(--grievance-soft);
}

.grievance-about-card--image figure {
  min-height: 320px;
  overflow: hidden;
  border-radius: calc(var(--grievance-radius-md) - 7px);
}

.grievance-about-card--image img {
  width: 100%;
  height: 100%;
  min-height: 320px;
  object-fit: cover;
}

.grievance-about-card--image > div {
  align-self: center;
  padding: 14px 12px 14px 0;
}

.grievance-about-card > span,
.grievance-about-card > div > span {
  display: block;
  margin-bottom: 22px;
  color: var(--grievance-orange);
  font-family: var(--ff-head);
  font-size: .74rem;
  font-weight: 700;
  letter-spacing: .1em;
}

.grievance-about-card--navy > span {
  color: #ffc58f;
}

.grievance-about-card h3 {
  color: var(--grievance-navy);
  font-size: clamp(1.3rem, 2vw, 1.75rem);
  font-weight: 600;
  line-height: 1.2;
}

.grievance-about-card--navy h3 {
  color: #ffffff;
}

.grievance-about-card p {
  margin-top: 15px;
  font-size: .91rem;
  line-height: 1.7;
}

.grievance-about-card--navy p {
  color: rgba(238, 244, 255, 0.86);
}

/* ============================================================
   RESOLUTION MECHANISM
   ============================================================ */

.grievance-process {
  background: var(--grievance-cream);
}

.grievance-process__grid {
  display: grid;
  grid-template-columns: repeat(12, minmax(0, 1fr));
  gap: 22px;
  margin-top: clamp(27px, 5vw, 40px);
}

.grievance-step {
  grid-column: span 6;
  min-width: 0;
  border-radius: var(--grievance-radius-md);
  background: #ffffff;
  box-shadow: var(--grievance-shadow-soft);
  display: flex;
  flex-direction: column;
}

.grievance-step--large {
  grid-column: span 7;
}

.grievance-step--orange {
  grid-column: span 5;
  background: #fff0e5;
}

.grievance-step--photo {
  grid-column: span 5;
  padding: 14px;
  background: var(--grievance-navy);
}

.grievance-step--navy {
  grid-column: span 7;
  background:
    radial-gradient(circle at 86% 18%, rgba(244, 122, 49, .2), transparent 28%),
    var(--grievance-navy);
}

.grievance-step--photo figure {
  height: 250px;
  overflow: hidden;
  border-radius: calc(var(--grievance-radius-md) - 7px);
}

.grievance-step--photo img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.grievance-step--photo > div {
  padding: 26px 18px 18px;
}

.grievance-step__body {
  flex: 1 1 auto;
  padding: clamp(32px, 3.5vw, 40px);
  display: grid;
  grid-template-columns: 48px minmax(0, 1fr);
  gap: 24px;
  align-items: flex-start;
  align-content: start;
}

.grievance-step__number {
  display: grid;
  place-items: center;
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: rgba(244, 122, 49, 0.1);
  color: var(--grievance-orange);
  margin-bottom: 0;
}

.grievance-step__number svg {
  width: 24px;
  height: 24px;
  stroke-width: 2;
  stroke: currentColor;
  fill: none;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.grievance-step--photo .grievance-step__number,
.grievance-step--navy .grievance-step__number {
  color: #ffc58f;
}

.grievance-step h3 {
  color: var(--grievance-navy);
  font-size: clamp(1.35rem, 2vw, 1.82rem);
  font-weight: 600;
  line-height: 1.2;
}

.grievance-step--photo h3,
.grievance-step--navy h3 {
  color: #ffffff;
}

.grievance-step p {
  margin-top: 10px;
  font-size: .92rem;
  line-height: 1.72;
}

.grievance-step--photo p,
.grievance-step--navy p {
  color: rgba(238, 244, 255, 0.86);
}

.grievance-methods {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
}

.grievance-methods li {
  padding: 9px 14px;
  border-radius: 999px;
  background: var(--grievance-soft);
  color: var(--grievance-navy);
  font-size: .84rem;
  font-weight: 600;
}

.grievance-contact {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 22px 28px;
  margin-top: 22px;
  padding: clamp(26px, 4vw, 42px);
  border-radius: var(--grievance-radius-md);
  background: #ffffff;
  box-shadow: var(--grievance-shadow-soft);
}

/* Keep the call-to-action a pill: otherwise the flex row squeezes it
   until the label wraps over three lines and it reads as a circle. */
.grievance-contact .btn {
  flex: 0 0 auto;
  white-space: nowrap;
}

.grievance-contact span {
  color: var(--grievance-orange);
  font-family: var(--ff-head);
  font-size: .76rem;
  font-weight: 700;
  letter-spacing: .12em;
  text-transform: uppercase;
}

.grievance-contact p {
  max-width: 760px;
  margin-top: 9px;
  color: rgba(13, 35, 71, 0.75);
}

/* ============================================================
   POLICIES & SUPPORT SYSTEMS
   ============================================================ */

.grievance-policies {
  background: #ffffff;
}

.grievance-policies__intro {
  display: grid;
  grid-template-columns: minmax(300px, .68fr) minmax(0, 1.32fr);
  gap: clamp(27px, 7vw, 50px);
  align-items: center;
}

.grievance-policies__image {
  position: relative;
  min-height: 320px;
  overflow: hidden;
  border-radius: var(--grievance-radius-lg);
  box-shadow: var(--grievance-shadow);
}

.grievance-policies__image::after {
  position: absolute;
  inset: 0;
  background: linear-gradient(to right, rgba(6, 19, 43, 0.3), rgba(6, 19, 43, .12));
  content: "";
}

.grievance-policies__image img {
  width: 100%;
  height: 320px;
  object-fit: cover;
}

.grievance-policies__image > div {
  position: absolute;
  top: 50%;
  left: clamp(24px, 5vw, 40px);
  z-index: 1;
  transform: translateY(-50%);
}

.grievance-policies__image strong,
.grievance-policies__image span,
.grievance-policies__image em {
  display: block;
  font-family: var(--ff-head);
  font-style: normal;
  line-height: .94;
  text-transform: uppercase;
}

.grievance-policies__image strong {
  color: #ffffff;
  font-size: clamp(2.2rem, 4vw, 3.7rem);
}

.grievance-policies__image span {
  margin-top: 8px;
  color: #ffc58f;
  font-size: clamp(1.6rem, 3vw, 2.6rem);
}

.grievance-policies__image em {
  margin-top: 8px;
  color: rgba(255, 255, 255, .62);
  font-size: clamp(1.2rem, 2vw, 1.8rem);
}

.grievance-policies__grid {
  display: grid;
  grid-template-columns: repeat(12, minmax(0, 1fr));
  gap: 22px;
  margin-top: 22px;
}

.grievance-policy {
  grid-column: span 6;
  min-width: 0;
  border-radius: var(--grievance-radius-md);
  background: var(--grievance-soft);
  box-shadow: var(--grievance-shadow-soft);
  display: flex;
  flex-direction: column;
}

.grievance-policy--wide {
  grid-column: span 6;
  background: var(--grievance-cream);
}

.grievance-policy--accent {
  background: #fff0e5;
}

.grievance-policy--navy {
  grid-column: span 6;
  background:
    radial-gradient(circle at 88% 18%, rgba(244, 122, 49, .2), transparent 28%),
    var(--grievance-navy);
}

.grievance-policy__body {
  flex: 1 1 auto;
  padding: clamp(24px, 3vw, 32px);
  display: grid;
  grid-template-columns: 48px minmax(0, 1fr);
  gap: 16px;
  align-items: flex-start;
  align-content: start;
}

.grievance-policy__number {
  display: grid;
  place-items: center;
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: rgba(244, 122, 49, 0.1);
  color: var(--grievance-orange);
  margin-bottom: 0;
}

.grievance-policy__number svg {
  width: 24px;
  height: 24px;
  stroke-width: 2;
  stroke: currentColor;
  fill: none;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.grievance-policy--wide .grievance-policy__number {
}

.grievance-policy--navy .grievance-policy__number {
  color: #ffc58f;
}

.grievance-policy h3 {
  color: var(--grievance-navy);
  font-size: clamp(1.3rem, 2vw, 1.76rem);
  font-weight: 600;
  line-height: 1.2;
}

.grievance-policy--navy h3 {
  color: #ffffff;
}

.grievance-policy p {
  margin-top: 10px;
  font-size: .92rem;
  line-height: 1.72;
  text-align: left !important;
}

.grievance-policy--navy p {
  color: rgba(238, 244, 255, 0.86);
}

/* ============================================================
   RESPONSIVE
   ============================================================ */

@media (max-width: 1040px) {
  .grievance-about__layout {
    grid-template-columns: 1fr 1fr;
  }

  .grievance-about__bento {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .grievance-about-card--image {
    grid-column: 1 / -1;
  }

  .grievance-policies__intro {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 820px) {
  .grievance-about__layout {
    grid-template-columns: 1fr;
  }

  .grievance-about__media {
    max-width: 760px;
  }

  .grievance-step,
  .grievance-step--large,
  .grievance-step--orange,
  .grievance-step--photo,
  .grievance-step--navy,
  .grievance-policy,
  .grievance-policy--wide,
  .grievance-policy--navy {
    grid-column: span 12;
  }

  .grievance-policy--wide {
    grid-template-columns: 44px minmax(0, 1fr);
  }
}

@media (max-width: 620px) {
  .grievance-hero > .container,
  .grievance-page > .grievance-section > .container {
    width: min(100% - 32px, 1180px);
  }

  .grievance-hero {
    min-height: 310px;
  }

  .grievance-hero__content {
    padding-top: 58px;
    padding-bottom: 58px;
  }

  .grievance-hero h1 {
    font-size: clamp(2.5rem, 12vw, 3.8rem);
  }

  .grievance-hero__lead {
    font-size: .96rem;
  }

  .grievance-section {
    padding-top: 58px;
    padding-bottom: 58px;
  }

  .grievance-heading h2,
  .grievance-about h2 {
    font-size: clamp(1.9rem, 10vw, 2.7rem);
  }

  .grievance-about__media,
  .grievance-about__media img {
    min-height: 360px;
    height: 360px;
  }

  .grievance-about__bento {
    grid-template-columns: 1fr;
  }

  .grievance-about-card--image {
    grid-column: auto;
    grid-template-columns: 1fr;
  }

  .grievance-about-card--image figure,
  .grievance-about-card--image img {
    min-height: 270px;
  }

  .grievance-contact {
    flex-direction: column;
    align-items: flex-start;
  }

  .grievance-policies__image,
  .grievance-policies__image img {
    min-height: 340px;
    height: 340px;
  }
}

@media (max-width: 420px) {
  .grievance-about__media,
  .grievance-about__media img {
    min-height: 300px;
    height: 300px;
  }

  .grievance-about-card--image figure,
  .grievance-about-card--image img {
    min-height: 230px;
  }

  .grievance-policies__image,
  .grievance-policies__image img {
    min-height: 290px;
    height: 290px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .grievance-hero__media {
    transform: none;
  }
}


.grievance-methods__title {
  margin: 24px 0 0;
  color: var(--grievance-navy);
  font-family: var(--ff-head);
  font-size: 1rem;
  font-weight: 600;
}





/* Two-column layout: the wide third card takes its own full row. */
.grievance-about__bento > *:nth-child(3) {
  grid-column: 1 / -1;
  justify-self: stretch;
}